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Performance Management > business results

Are people kept informed about your organisation's key result areas and key performance indicators?

Are indicators of performance aligned to the needs and expectations of all stakeholders?

Is your organisation's progress against performance indicators regularly analysed and communicated to your stakeholders?

Is the overall performance of each team group or department and how it contributes to the overall performance of your organisation communicated regularly.

Is there a balanced approach to your measurement eg? financial, customer, processes, learning/growth etc.


Recommended learning resources:
The Basics of Performance Measurement
Keeping Score
Winning Score

other learning resources


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